Terms & Conditions

Last Updated: [09-11-2025]

Welcome to Klothe (“Website”), operated by Jagjit Singh Sandhu, a company registered under the Companies Act, 1956/2013, having its registered office at FLOOR NO. 2, Building No./Flat No.: 5182/27 KLOTHE, DOCTOR SURTA SINGH ROAD ,OPPOSITE KHALSA COLLEGE OF NURSING, G.T. ROAD, Amritsar, District: Amritsar, State: Punjab, PIN Code: 143001

(hereinafter referred to as “we”, “us”, or “our”).

By accessing or using our Website, you (“you”, “your”, or “user”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use this Website.

1. GENERAL

  1. These Terms govern your use of our Website and the purchase of any products listed on it.
  2. We may modify these Terms at any time. Any changes will be effective upon posting on this page, and continued use of the Website will constitute acceptance of such changes.

2. ELIGIBILITY

  1. You must be at least 16 years old to place an order on this Website.
  2. If you are under 16, you may use the Website only under the supervision of a parent or legal guardian.

3. ACCOUNT REGISTRATION

  1. You may create an account to place orders and track shipments.
  2. You are responsible for maintaining the confidentiality of your account credentials and restricting access to your account.
  3. We reserve the right to suspend or terminate your account if any information provided is false, misleading, or incomplete.

4. PRODUCT INFORMATION

  1. We make every effort to display our products, descriptions, colors, and pricing accurately. However, variations may occur due to photographic lighting or screen settings.
  2. All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

5. PRICING AND PAYMENT

  1. Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  2. We accept payments through secure online gateways such as debit/credit cards, UPI, wallets, and other options displayed at checkout.
  3. In case of a pricing error, we reserve the right to cancel any order placed for an incorrectly priced product.

6. SHIPPING AND DELIVERY

  1. We ship orders through our trusted logistics partners across India.
  2. Estimated delivery timelines will be displayed at checkout but may vary due to unforeseen circumstances (e.g., weather, courier delays).
  3. Risk of loss and title for items pass to you upon delivery to your address.

7. RETURNS, EXCHANGES, AND REFUNDS

  1. You may request a return or exchange within [7/10/15] days of receiving the product, provided the item is unused, unwashed, and in its original packaging with tags intact.
  2. Certain items such as innerwear, swimwear, or customized clothing may be non-returnable for hygiene reasons.
  3. Refunds (if applicable) will be processed to your original payment method within 7–10 working days after product inspection.
  4. We reserve the right to reject returns that fail to meet our return criteria.

8. CANCELLATIONS

  1. Orders can be canceled before they are shipped. Once shipped, cancellation requests will not be accepted.
  2. If your order is canceled due to stock unavailability or other reasons, the amount will be refunded to your original payment method.

9. INTELLECTUAL PROPERTY

  1. All content on this Website, including logos, graphics, product images, designs, and text, are owned or licensed by us and protected by intellectual property laws.
  2. You may not copy, reproduce, modify, distribute, or use any content without our prior written consent.

10. USER CONTENT

  1. If you post reviews, photos, or other materials (“User Content”) on our Website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide right to use, reproduce, and display such content for promotional purposes.
  2. You must not post anything unlawful, defamatory, obscene, or infringing on others’ rights.

11. LIMITATION OF LIABILITY

  1. We are not liable for indirect, incidental, or consequential damages arising from your use of the Website or products purchased through it.
  2. Our total liability for any claim related to a purchase will not exceed the amount paid for that product.

12. INDEMNIFICATION

You agree to indemnify and hold harmless [Your Company Name], its officers, employees, and partners from any claim or demand, including legal fees, arising out of your use of this Website or your breach of these Terms.

13. PRIVACY POLICY

Your use of this Website is also governed by our [Privacy Policy link], which outlines how we collect and use your personal data.

14. GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [City, State].

15. CONTACT US

For any questions or complaints regarding these Terms, please contact:
Email: [klothe.in25@gmail.com]
Phone: [+918284991663]
Address: FLOOR NO. 2, Building No./Flat No.: 5182/27 KLOTHE, DOCTOR SURTA SINGH ROAD ,OPPOSITE KHALSA COLLEGE OF NURSING, G.T. ROAD, Amritsar, Punjab,143001

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